Frequently Asked Questions

Q: What is the Ignite Summit 2019?

Launched in 2012, Alliance Conference Canada (ACC) began as a platform to facilitate strategic business and professional alliances. In these 7 years, ACC has grown beyond alliances into a highly anticipated, annual forum for Ismaili business and professional leaders to leverage our community’s diverse social, intellectual and economic strengths.

Q: When is the event taking place?

Ignite Summit 2019 will take place from May 3-5, 2019 in Downtown Calgary, AB, Canada.

Q: Where is the event being held?

Ignite Summit 2019 will take place at the Sheraton Suites Eau Claire (255 Barclay Parade SW) near Calgary’s beautiful Prince's Island Park. A 28-minute drive from the Calgary International Airport. The location is easily accessible by car and public transport and hotel rooms are available at a conference rate for any delegates travelling from outside the Calgary area.

Conference Registration

Q: How do I register?

To attend Ignite Summit 2019, please click here to register.  Once your registration is processed you will receive a confirmation email with your ticket.

Q. Is my conference pass transferable?

If a registrant is unable to attend the conference for any reason they may, with the consent of the event organizers (which consent may be withheld in its sole and absolute discretion), substitute someone else. Requests for substitutions must be submitted to the conference registration committee at at least 96 hours prior to the event. The registrant should expect to receive a response from the event organizers within two (2) business days from the date of receipt of the request.

Q: What do I need to check in?

Please bring your email confirmation and government issued photo identification. At check in, you will receive your conference lanyard which you will need to wear to access the conference. You will also receive your Gala ticket which you will need to access the Gala.

Q: When will check in be open?

Check in will be open on Friday May 3 from noon to 8:00 pm. Check in will open at 7:00 am on Saturday May 4.

Dress Code

Q: Friday?

Business Casual

Q: Saturday?

Business Casual

Q: Saturday Gala?

Business Formal

Q: Sunday?

Business Casual

Travel and Accommodations

Q: Where can I stay in Calgary during the Conference?

Arrangements have been made for hotel bookings at The Sheraton Suites Eau Claire. As the conference will be held at this hotel, this is the most convenient place to stay. To make a reservation, please use the link provided on our Travel and Accommodation page, and follow the instructions for online booking.

Q: Are any airline deals available?

Jubilee Travel is the official travel agency representation for Ignite Summit 2019. Jubilee Travel has confirmed a promotional rate with Air Canada and WestJet. To make your booking, visit our Travel and Accommodation page.

Q: What if my travel plans change or the conference gets cancelled?

Please note that travel arrangements are your own responsibility and we encourage you to ensure you have sufficient travel insurance in place in the event of any changes to conference dates and/or changes in your travel plans. The 2019 conference organizers reserve the right to alter the programme without notice due to unforeseen circumstances or for circumstances beyond its control. We also reserve the right in our absolute discretion and without liability to cancel the programme in which all registration fee monies will be refunded. By purchasing a conference pass and accepting the event terms & conditions, you agree that in the event of such a cancellation, your right to damages will be limited to the registration fee only.

Q: Are there any shuttle services provided?

We currently don't have any services that are being provided.  However, Calgary Allied Airport Shuttle Services can provide this service.


Q: Where can I park during the conference?

There are several Impark parking lots within a five minute walk of the hotel. Lot 179 is located at 342 2nd Avenue SW; Lot 214 is located at 114 2nd Avenue SW; Lot 177 is an underground lot at Eau Clare Market, 200 Barclay Parade SW. The hotel also offers valet parking.

Q: Street Parking

There is street parking available.  Please use the link below to find available timings and rates.

Street Parking

Impark Parking

Website Troubleshooting

Q: What do I do if I am having trouble with my online registration?

Please email us at: