Frequently Asked Questions

Q: What is the Ignite Summit 2017?

Launched in 2012, Alliance Conference Canada (ACC) began as a platform to facilitate strategic business and professional alliances. In these 5 years, ACC has grown beyond alliances into a highly anticipated, annual forum for Ismaili business and professional leaders to leverage our community’s diverse social, intellectual and economic strengths.

Q: When is the event taking place?

Ignite Summit 2017 will take place from October 27-29, 2017 in Downtown Vancouver, BC, Canada.

Q: Where is the event being held?

Ignite Summit 2017 will take place at the Pan Pacific Hotel (999 Canada Place) near Vancouver’s beautiful waterfront in Downtown Vancouver. A 30 minute drive from Vancouver International Airport. The location is easily accessible by car and public transport and hotel rooms are available at a conference rate for any delegates travelling from outside the Vancouver area.

Q: What are the conference fees?

Ignite Summit 2017 ticket prices are provided in the following table.


Ticket Type

Ticket Price

Registration Deadline

Early Bird Conference Pass (includes Welcome Reception, Conference Sessions & Gala)

$299 plus GST`

October 7th, 2017

Regular Conference Pass (includes Welcome Reception, Conference Sessions & Gala)

$399 plus GST

October 8th - 25th, 2017

Saturday Night Gala Ticket (includes Gala Reception & Dinner only)

$129 plus GST

Tickets will be released a few weeks before the event, subject to availability


Plus GST – GST No. 83946-6901 RT0001

Note: The Conference Pass (Early Bird or Regular) includes a single admission to the Saturday Night Gala. You will need to buy an additional Gala ticket if you plan to bring a guest to the Gala Dinner.  Past conferences have sold out due to limited capacity. To avoid disappointment, please ensure you register early.

Conference Registration

Q: How do I register?

To attend Ignite Summit 2017, please click here to register.  Once your registration is processed you will receive a confirmation email with your ticket.

Q: When is the registration deadline?

Early Bird pricing deadline is October 7, 2017 at 11:59PM Pacific Time.  Please click here to register.  The regular registration deadline is October 25, 2017.  Past conferences have sold out.  To avoid disappointment, please ensure you register early.

Q: What if I have registered, but am no longer able to attend the conference?

We understand that sometimes things come up, and we are sorry you won’t be able to join us. Written cancellation requests made in writing before 11:59 p.m. (Pacific Standard Time) on October 7, 2017 at 11:59PM PDT will be processed for refund. Refunds will be processed 30 days after the event has concluded and full amount will be refunded minus a processing fee of $25. All cancellations must be made in writing to info@AllianceConference.ca. Requests for refunds received after this deadline (i.e. requests made on or after October 8, 2017) will not be considered and no refunds will be provided. Cancellations must be received in writing only via email to info@AllianceConference.ca.

No refunds will be made for No Shows. No Shows may also incur a charge for hotel room costs if hotel accommodations are not cancelled in advance in accordance with such hotel’s and the 2017 conference’s policies. When you request a refund, you will be confirming that you have reviewed and understand this attendee registration refund policy.

Q. Is my conference pass transferable?

If a registrant is unable to attend the conference for any reason they may, with the consent of the event organizers (which consent may be withheld in its sole and absolute discretion), substitute someone else. Requests for substitutions must be submitted to the conference registration committee at info@AllianceConference.ca at least 96 hours prior to the event. The registrant should expect to receive a response from the event organizers within two (2) business days from the date of receipt of the request.

Q: Can I purchase a Gala only ticket?

Gala tickets will be released a few weeks before the conference weekend and are subject to availability. Please check back on the website or subscribe to our email list for updates as there will be limited quantities available.

Travel and Accommodations

Q: Where can I stay in Vancouver during the Conference?

Arrangements have been made for hotel bookings at The Pan Pacific Vancouver. As the conference will be held at this hotel, this is the most convenient place to stay. To make a reservation, please use the link provided on our Travel and Accommodation page, and follow the instructions for online booking.

Q: Are any airline deals available?

The Travel Agent Alliance Society (TAAS) is the official travel agency representation for ACC 2017. The Travel Agent Alliance Society has confirmed a promotional rate with Air Canada and WestJet. To make your booking, visit our Travel and Accommodation page for more information or contact an Alberta or BC member agency at www.taas.ca

Q: What if my travel plans change or the conference gets cancelled?

Please note that travel arrangements are your own responsibility and we encourage you to ensure you have sufficient travel insurance in place in the event of any changes to conference dates and/or changes in your travel plans. The 2017 conference organizers reserve the right to alter the programme without notice due to unforeseen circumstances or for circumstances beyond its control. We also reserve the right in our absolute discretion and without liability to cancel the programme in which all registration fee monies will be refunded. By purchasing a conference pass and accepting the event terms & conditions, you agree that in the event of such a cancellation, your right to damages will be limited to the registration fee only.

Website Troubleshooting

Q: What do I do if I am having trouble with my online registration?

Please email us at: info@allianceconference.ca